Terms and Conditions

Welcome to TREZA COSMETIC. By accessing our website, browsing our products, or purchasing from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using any services provided through our website.

1. General Information

The website www.trezacosmetic.com is owned and operated by TREZA COSMETIC.

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

Business Address:
Uper Ground Floor, Shop 15,16 Laxmi Dhara Complex, Varachha Road, Baroda Prestige Bazar, Surat, Gujarat - 395006

Phone: +91 7990096457
Email: support@trezacosmetic.com

2. Products and Pricing

All prices displayed on our website are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.

TREZA COSMETIC reserves the right to modify product prices, availability, specifications, descriptions, or other product information at any time without prior notice.

While we make reasonable efforts to ensure that product information and images are accurate, slight variations in appearance, colour, packaging, or presentation may occur.

3. Order Acceptance and Cancellation

Placing an order through our website does not automatically guarantee its acceptance. TREZA COSMETIC reserves the right to accept, refuse, or cancel an order for reasons including, but not limited to:

  • Product unavailability.

  • Payment or transaction issues.

  • Errors in product pricing or descriptions.

  • Incorrect or incomplete customer information.

  • Suspicious or potentially fraudulent transactions.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method within 7–10 business days, subject to applicable payment processing timelines.

4. Payment Terms

We accept payments through secure payment methods available on our website, which may include credit/debit cards, net banking, UPI, and other supported payment options.

All payments are processed through secure payment gateways. TREZA COSMETIC does not knowingly store your complete payment card or banking credentials on its own servers.

5. Shipping and Delivery

Shipping charges, estimated delivery times, and other delivery-related information are provided in our Shipping Policy.

Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.

TREZA COSMETIC shall not be held responsible for delays caused by courier partners or circumstances beyond our control.

6. Returns and Refunds

Returns, replacements, cancellations, and refunds are subject to our Return & Refund Policy.

Where a return is permitted, products must generally be returned in their original, unused condition with the original packaging, labels, and other applicable accessories intact.

Customers are requested to review our Return & Refund Policy before placing an order.

7. User Responsibilities

You agree to use the TREZA COSMETIC website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

  • Provide false, inaccurate, or misleading information while placing an order.

  • Attempt to gain unauthorized access to our website or systems.

  • Attempt to hack, disrupt, damage, or interfere with the website.

  • Use the website for fraudulent or unlawful activities.

  • Copy, reproduce, or misuse website content without authorization.

8. Intellectual Property

All content available on www.trezacosmetic.com, including but not limited to text, product descriptions, images, photographs, graphics, logos, designs, trademarks, page layouts, and other materials, is owned by or licensed to TREZA COSMETIC, unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of any website content is strictly prohibited without prior written permission.

9. Liability Disclaimer

TREZA COSMETIC makes reasonable efforts to provide accurate and up-to-date information on its website. However, we do not guarantee that all product descriptions, images, prices, specifications, or other website content will always be completely accurate, current, or error-free.

To the extent permitted by applicable law, TREZA COSMETIC shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from the use of our website or products.

Nothing in these Terms and Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

10. Privacy Policy

Your personal information is collected, processed, and used in accordance with our Privacy Policy.

We take reasonable measures to protect the personal information provided by our customers and do not sell personal information to third parties.

For more information about how your information is handled, please refer to our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms and Conditions or the use of our website shall be subject to the applicable courts and jurisdiction of Surat, Gujarat, India, to the extent permitted by applicable law.

12. Modifications to These Terms

TREZA COSMETIC reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice.

Any changes will become effective when the updated Terms and Conditions are published on our website. Your continued use of the website after such changes are published constitutes your acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, you can contact us at:

TREZA COSMETIC
Address: Uper Ground Floor, Shop 15,16 Laxmi Dhara Complex, Varachha Road, Baroda Prestige Bazar, Surat, Gujarat - 395006
Phone: +91 7990096457
Email: support@trezacosmetic.com